Go Play Golf gift cards can be applied to a game of golf or merchandise; however, the redemption process is different for each. If the correct steps are not followed, the gift card will show a $0 balance or invalid.
Please visit https://www.goplaygolf.com/how-it-works/ for detailed instructions on how to redeem your gift card. If you are still having issues, please reach out to their customer service at (877) 270-7273.